Everything by Wonderfully Made by Vee is handmade. Handmade products are different from factory made items and can sometimes contain blemishes and minor flaws. I do my best to make sure that the pictures reflect the whole product. Items with these small blemishes cannot be returned.
Items that have “custom made” in the description may not look exactly like the picture. I strive to make it as similar as possible, but there can be some differences. Custom made products that have minor differences from the picture cannot be returned.
Items that can be returned must contain these issues:
It has broken during shipping or it contains a major flaw that was not caught by the artist (such as drips of resin on a wine glass, sharp edges, etc.)
To return an item, please send an email to firstname.lastname@example.org with a description of what is wrong with your item and a picture of the issue. I will return your email within two business days.
You can either opt for a refund or a new item to be made. Please allow up to 4 weeks for your new item to be shipped.